Great experience! Timely service! Friendly!!

Thank you to Joanne and Davis. These two were like a power couple that everyone wishes they could be. I found a Nissan Leaf online and within 24 hours after making an inquiry, Joanne had followed up. I’m new to the whole idea of EV and from the start I felt heard about my concerns, without having my dreams dashed. This team wanted to educate me about the pros and cons of becoming an EV driver. They let me do my own research and picked up where that research ended, like mind readers. There was NEVER any pressure to buy. I was able to ask questions and get prompt responses that actually provided a satisfactory answer. When I started to realize that an EV might not be for me, they suggested other options in my price range that I would actually consider. Buying a car is a process and these two made me feel like I was in control the entire time. Thank you, Joanne and Davis.

Everything was handled in a professional, timely and friendly manner that makes the customer feel important. I absolutely would recommend this dealer to anyone.

Tammy was amazing! She was excellent to work with, she answered all of my many questions and helped us become a customer of Audi! Buy an Audi and go see Tammy!!

Great customer service! Professional and helpful. Didn't feel pressured into buying something I didn't want.

I did not have an appointment but was willing to leave my Q7 while we were away on vacation It worked out perfectly as we were arriving back in town I received the text to say my vehicle was ready.

Jim and Jonathan were a delight. Couldn?t have asked for a better duo. Great atmosphere and experience all around.

We drive almost 2hrs for service to this location being the location nearest us is horrible.. these folks are fast, friendly and accommodating.

Great service, very satisfied.

Tammi was one of the best sales agents we have ever worked with. We found the Genesis on line and contacted the dealership to inquire if it was still available. We live appx 4 hours away from Birmingham and could not go up to check it out for about 8 days but Tammi stayed in contact up thru the afternoon we were driving up just to assure us the vehicle was still available. She missed a morning meeting just to meet with us and we finalized on the details. We were never under any pressure to buy an extended warranty and were completely finished within a couple of hours. If only there were other dealerships and salespeople like this!

I brought my 2018 A3 eTron in for a safety recall. I was met at the service entrance by Joshua. He was friendly and confirmed my appointment. I asked how long would the work take, he said 4-6 hours and immediately asked if I needed a shuttle. Devin was my shuttle from and I did not get the name of the driver of the shuttle to. Both drivers were safe drivers. My car was also cleaned Great service experience.

They were very helpful and everything was done in a timely manner. They also kept me up to date with everything they were doing which I appreciated

Last night, I was with my daughter when she bought a car from Jim Hardy. Jim was extremely knowledgeable about all of the cars many features. He made our experience very pleasant. There was no pressure or any thing unpleasant. He made sure we were comfortable and had everything we needed. He is a great guy and Audi is lucky to have him! Trish Hughes

Great experience. Jim was excellent.

Very easy to work with fair prices. Staff looks out for the customers to make sure you have a good experience

I drove almost 3 hours to buy a used car from them and it was probably one of best experiences with a car dealer. Thank you to Kelly Misso my salesman and Jonathan Harris for making my time there great. It was worth the drive.

It was a very good 4.5/5 car-buying experience. Every Audi employee we talked with was helpful and me and my wife are happy with our purchase.

Great experience buying my S5 keep up the good work very nice people help me to get all the information needed to make the buying decisions enjoyable. Thanks.

Great customer service. I have now bought 3 cars from Audi of Birmingham and have been very happy.

Expedient, courteous, professional and personable. Excellent experience!

I have been coming to Audi of Birmingham for 9 years to have my Audi serviced. Five Star Facility, Five Star Staff, Five Star Technicians. Totally Five Stars. L. Hendricks of Birmingham

My salesman Esau strived to get me exactly the car I wanted even though it wasn’t easy

Friendly staff. Quality repair work. Highly recommended.

The service manager found a screw in one of my Q5's tires. He had a new tire installed per my extended tire insurance agreement.

Very pleasant atmosphere with some of the kindest and most professional staff members! Audi Birmingham will continue to be my preferred dealership!!

Fantastic car buying experience. Kourtland assisted us through out and was such a pleasure to interact with. The whole process was relaxed but efficient and we’re thrilled with our Audi Q7.

Fantastic job again. The Audi Birmingham team took great care of us during the sale of this car and at it's first bit of work that needed to be completed on it. Much appreciated for another great experience.

Allen always take care of me when at Audi! Best service in Birmingham! Proud owner of an Audi Q5. Service is 5 stars every time I go.

Courteous, knowledgeable, efficient and quick

Excellent, will purchase from Audi again. The facility is very clean, there are refreshments to eat, free water, coffee too.

Very straight forward. No gimmicks. All sales people were extremely helpful. Definitely would buy from them again.

Mrs Roseline Jason is an honest, knowledgeable, straight forward FOREX/BITCOIN TRADER. Always has her clients best interest first and foremost. Works extremely hard and diligently for her clients!! God bless you for helping me earn $20,000 in just few days. i will forever remain loyal and always invest with her. contact her Email: Roselinejason304@gmail.com WhatsApp +1(971) 6665672

Davis was patient and knowledgable about the cars we were looking for.

Updated review! I purchased my second Audi from Audi of Birmingham. I traded in a 2014 Q5 for a 2020 Q5. I love my 2020 Q5! It’s been a great vehicle so far. I’ve had it roughly a month! My awesome salesman Esau Carter is the best! He always goes above and beyond for his customers! Esau is great and I highly recommend him! Esau has excellent customer service and cares about the customer satisfaction! 5 star ⭐️ guy. 2021 review- 4 Stars ⭐️ I purchased a used Audi Q5 in February 2021 and my salesman Esau Carter went above and beyond to make me happy with some issues we encountered due to maintenance and inspection. I ended up having to have some major things replaced on the vehicle such as fuel pump and timing chain. The dealership went above and beyond to fix those issues. Esau was willing to do what it takes to make the customer happy! I really appreciate his professionalism.

We were searching for a car for my wife. She test drove the Q5, and liked it. Jim Hardy was a big help in showing the car?s features. We recommend this dealership, and Jim as a salesman.

Worked us in on a tight schedule before a trip. Top notch service as usual.

Allen was amazing had me out of there in less than hour

Ordered a new car and it was delivered ahead of schedule. Everyone at the dealership was friendly and helpful. The car was delivered clean and the price was as agreed upon at the time we ordered it. I have no complaints and would recommend Audi Birmingham without hesitation.

I had a great experience at Audi Birmingham! I arrived later in the evening to test drive a car, and I ended up wanting to go through with the purchase. With only a little bit left until closing time, Kourtland made sure the experience was great. Even though it was after closing time once everything was finalized, the staff stayed to ensure everything went smooth. I would recommend Audi Birmingham to anyone!

Great experience. Sales process was smooth with good technical inputs. Financing was a bit of a hold up but this appears to be par for the course at dealerships

Everyone was very friendly. Great service and answered all my questions. I would definitely do business with them again!

Justin took good care of me!

Kourtland was fantastic to deal with, the entire experience was first class!

If you need a new or used Audi, this is the place to go. Ask for Jim Hardy. Best experience Ive ever had buying a car!

Absolute best experience! Tammi is awesome and very knowledgeable about all Audi vehicles, set up, and all. She was a gem to work with and made the buying process easy! We had visited 4 dealerships before Audi. Our experience at Audi was a game changer and the excellent customer service was more than we could have asked for. 5+ Stars

Tammy Michelson helped my husband and I find the absolute perfect car for us within our budget. After I delayed us in pulling the trigger on the first Tacoma we test drove, Tammy sent us numerous options in their database. She made the whole process so incredibly smooth and painless. We purchased our truck from the database because we knew we could trust the quality of vehicles coming out of this dealership. We cannot say enough about Tammy and Audi Birmingham. It has been two weeks and the truck is better than we could have even hoped. Wouldn't buy a car through anyone else!!!

Excellent and patient sales service that helped me find the right vehicle for me and make the transaction easy.

I drove all the way down from Chattanooga Tennessee to look at a CPO 2019 Audi S4. I was immediately greeted at the door by Esau. He was great! We bartered about the trade in deal and he was able to get me more money to make the deal happen! Today I realized that my good friend Dixon Davenport is good friends with the GM Daniel. Sorry I didn't get to meet you! Thank you for everything. The car is amazing, coming from a previous long time BMW owner!

Excellent experience with Audi Birmingham

My experience with Davis and customer service was excellent. .They made sure I had everything I needed.

What a no pressure experience! Jim was my salesperson, and he was very helpful and very knowledgeable about all models of cars. Very helpful! The finance director, Jason was also very helpful and, knowledgeable and pleasant!

Great service! Had our A4 in for 40k major service and a new battery. Every step of the way, our service advisor, Justin Harbin, provided excellent communication and was always professional and helpful. They have a really neat link they text you with any revised estimates if applicable and it allows you to approve or deny potential service items, real slick. Vehicle was completed when promised and even came in slightly under the original estimate. Thanks Audi of Birmingham, we'll be back!

Great experience! No pressure whatsoever! Treated with the utmost respect and needs were met beyond expectations! Kudos to sales person Jim and Finance Director Jason!!

I wanted to upgrade from my Q5 to a newer Pre owned Q7 and was greeted by Tammy as soon as I pulled into the lot. She was. Very professional, never pushy and led me to exactly what I wanted in the price range that I needed. She went above and beyond for this sale.

Best car buying experience I've ever had.

Drove from Tennessee to trade in my car for an Audi q5 today. Kelly had the paperwork ready, Audi detailed, and filled with gas before we got to the dealership this morning. Hannah made the financing process seamless and answered all of our questions. By far the best trade-in experience I have ever had. I love my new Audi and would recommend this dealership to anyone!!

The best care purchase experience I have had. Getting the car from an out of town dealer was done quickly. And the day I purchased the car was smooth and enjoyable. A very cool dealership staff.

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I travelled to this dealership from Florida to purchase an A6. Tamara (Tammy) was a joy to deal with! From start to finish, I found them to be reputable, truthful, and they did everything they said they would. They have my highest recommendation.

Knowledgeable, friendly, and professional service!

Everyone was very friendly and has been a great help since we made our purchase. When the time comes for my next purchase I will definitely check with them first. I don’t want to leave anyone out so I want to say everyone are great to work with. Thanks

I had a fabulous experience at my Audi dealership.All of my needs and expectations were met professionally and in a timely manner.

We were traveling out of town when our Q5 left us stranded on the side of the interstate. Fortunately, Audi Birmingham was only two miles from us, and we were able to limp it over to them. Even though this happened late in the afternoon, Allen Henderson promptly got a technician to look at it for us. It appears that a technician at another Audi service center did not properly secure the charge pipe during a service visit the week prior. Audi Birmingham found this quickly, re-secured the charge pipe, and had us on our way again in under 90 minutes. They also washed the vehicle for us. When pulling into the service center, we assumed we were going to have to find a rental vehicle and transfer all of our belongings so that we could continue our trip. But Allen and the technician saved the day for us, and we truly appreciate them.

On Saturday in Alabama our Q7 needed someone to check an engine icon. Being several states away we contacted Audi Birmingham. We were able to call in first and actually talk with Marc who said he could help us. When we arrived he was AMAZING and HELPFUL. He made sure our car checked out and was ready for us to return to our road travel! Highly recommend this AUDI location and especially MARC!

I had an awesome experience with Audi at Birmingham Matt ,Jonathan,Jordan were extremely helpful made the process so easy and they were very helpful and professional. I would recommend this dealership to anyone

I contacted Audi Birmingham inquiring about a 2023 RS6 they had on their lot in mid November 2022. Davis Darrow and Hannah Blackall were terrific to work with throughout the entire process of getting paperwork done, going over details of the car, ensuring all the details were worked through... all from across the country. Davis and Hannah were super communicative, even after hours. Any question I had was almost immediately answered with an incredible amount of detail. Davis even helped in setting up a fantastic transport company to get my new RS6 shipped to me, only a few days after the purchase process had started. Davis is a very knowledgeable, professional, and courteous Specialist, who can help anyone get their dream car. Davis even worked with the Audi Birmingham GM to fix the Paint Protection Film that had started to peel, after application; at no cost to me. Hannah was fantastic throughout the entire paperwork process, and even remailing some paperwork overnight that needed changes. I highly recommend Audi Birmingham for your next Audi! The experience and care for a customer I received was top notch!

I contacted Audi Birmingham inquiring about a 2023 RS6 they had on their lot in mid November 2022. Davis Darrow and Hannah Blackall were terrific to work with throughout the entire process of getting paperwork done, going over details of the car, ensuring all the details were worked through... all from across the country. Davis and Hannah were super communicative, even after hours. Any question I had was almost immediately answered with an incredible amount of detail. Davis even helped in setting up a fantastic transport company to get my new RS6 shipped to me, only a few days after the purchase process had started. Davis is a very knowledgeable, professional, and courteous Specialist, who can help anyone get their dream car. Davis even worked with the Audi Birmingham GM to fix the Paint Protection Film that had started to peel, after application; at no cost to me. Hannah was fantastic throughout the entire paperwork process, and even remailing some paperwork overnight that needed changes. I highly recommend Audi Birmingham for your next Audi! The experience and care for a customer I received was top notch!

Love my car and the service I receive at Audi of Birmingham!

Amazing experience. Tom Flemming and Jordan were both awesome to work with.

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Purchased an Audi Q8 today the staff was very professional and helpful in every way. Love the Q8. Thanks for making the process so easy.

Great Service. No high pressure Sales. Tom was excellent to work with. The Facility is one of the Nicest dealerships I have been in. I would highly recommend this dealership as the people are honest.

Very professional, friendly and a pleasure to do business with. Thanks for the service you all provided

Esau Carter and Hannah Blackall were a joy to work with. Esau was responsive, no pressure, but knowledgeable and easy to converse with. He was flexible with our time frame and decision to purchase a car for our daughter who is turning 16. She was so surprised. Thanks for a great experience!

Great service. Polite and friendly. Enjoyed the entire process.

Tammy Antonucci did an absolute amazing job helping my wife find the vehicle she wanted. She went above and beyond her duties to help us and make sure that we had a great experience at this store. We will definitely be telling everyone about our time here!

Excellent service!

Great experience buying Audi at Audi if Birmingham. Did not have car I wanted but seamlessly obtained one from another dealer and was there in 2 days. Davis Darrow my salesman honest and not pushy.

This is my fourth time purchasing a car from Audi of Birmingham. I have worked with Kelly Miso (Sales Agent) and Hannah Blackhall (Financing) every time. A few reasons I like to purchase from this facility are, as follows: no pressure atmosphere, treats me with respect, and extremely helpful. This for me, quite honestly means a lot. If I have questions or an interest in a vehicle I will ask about it, I don’t need to be hounded. I plan on being a customer of Audi of Birmingham for years to come. You are an example of what companies should strive to be. Well done!

Birmingham Audi was an absolute pleasure to work with. Responsive, friendly, and extremely helpful in the car-buying process. Specifically, Kourtland, Casey, and Hannah were very helpful, answering all the questions that I, an out of state buyer, had. A great experience!

After shopping around for a while, I found the vehicle I wanted at Audi Birmingham. Tammy was amazing! Very knowledgeable about the vehicle and no pressure at all. Worked with me to make sure I got the deal I wanted and was so nice and personable throughout. Go see Tammy if you want a great buying experience as well as a great deal!

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Tammy Antonucci did an outstanding job. Professional, helpful, no pressure. Accommodated my schedule on a Saturday evening when I'm sure everyone would have rather been at home. Buying a car is kind of a mess right now, but when I saw the right vehicle at a fair price I felt comfortable and confident moving forward at this dealership. Highly recommend.

Excellent experience buying a pre owned Audi. Will definitely use them again.

Everyone was nice . Esau my salesman was wonderful , he went out of his way to make me happy . He was so patient and kind :) Would definitely recommend Audi of BHam to anyone :) ♥️

It was a pleasure to work with Marcus and the Audi of Birmingham Team.

I just bought my second car from Audi of Bham and had the best experience! In addition to having great deals (especially considering this market), Audi is much more relaxed than a typical car dealership and you don’t feel like the sales team is trying to scam you. I bought my car from Matt who was a pleasure to work with, and even came in on his off day to show me a car. Hannah helped us through the financial aspect with an attitude that made paperwork a breeze. I came back a few days later for a few minor checks on my car that I was guaranteed before purchasing, and was a little panicked to learn I needed a new battery ASAP. However John and Matt made sure it was taken care of and I left even more confident in the Audi staff than before. And while I waited, I felt right at home. They made sure to keep me informed of what was going on and I felt comfortable just hanging out in the meantime. Everyone here has a friendly and approachable attitude and I’d be happy to shop here again.

Bought a Genesis from Audi of Irondale and was helped byTammy Antonucci. She was great to work with and extremely knowledgeable. Never felt pressured nor hurried, even though I was there after 7:00 PM. Would definitely buy from her and this dealership again as well as refer to friends.

Esau worked so hard to take care of my needs :) I would recommend Esau to any of my friends and family ?

Both the Sales rep (Tom) and Finance (Hannah) were extremely Friendly and knowledgeable and answered all my questions and were a great help in getting me into my new A5.

Everyone we worked with, Matt salesman and Jordon finalizing was absolutely wonderful. Matt was helpful and went above finding the car I wanted. Audi Birmingham is amazing

Best salesperson we?ve ever had. Knowledgeable, well spoken, sincere, truely cared to get what we wanted

Very professional and courteous

Very helpful in the purchasing experience. We test drove two different models and were able to purchase a vehicle that was the preferred color with our preference of options.

Purchased my first Audi at Audi of Birmingham (AL) yesterday. Can?t thank my salesman Tom Fleming enough for the patience in allowing me to try out several vehicles, communicate information and answer all my questions. Sales management and financing rep (Heather) were also a friendly, patient and greatly helpful.

Great experience and customer service. Tom took excellent care of me and I’m loving my Q5.

Shoutout to Tammy Antonucci for assisting with the purchase of a car that was meant just for me! She was the first person to come to my aid when I pulled up in my Nissan Sentra looking for an upgrade. Tammy is super knowledgeable with a friendly disposition and willing to go above and beyond for your needs. Also many thanks to sales manger Jonathan — great guy who cares about the customer experience. Very pleased to be apart of the Audi family!

Fabulous dealership and staff were top notch! Went in to research and walked out a satisfied new customer.

I had an excellent experience selling my vehicle to them. Catherine first reached out to me, explained the process, and then set me up with an appointment. She was very helpful. When I arrived, I was taken care of by Alex. He was really a pleasure to work with. Everything was clearly explained and the whole appointment took less than an hour. I received more for my car than I expected. 10/10 would recommend

This was one of the best car buying experiences I have had in 50 years of buying a car. This was my first Audi, and it won't be the last. The salesman (Davis) was the best. Great test drive. closing and best training for a new car ever.

This was probably the most satisfying experience we have had with the delivery of a new car. Steve Colter took time to go through all the operations of the car. Excellent at communicating how to use all accessories.

The whole team was very professional and courteous. They were very concerned about finding what I wanted in a vehicle. They were never pushy

Easy purchase experience.

Superior salesperson- extreemly knowledgeable,courtcourteous , main concern was what we wanted - not what they had available. Best car buying experience ever!

Audi of Birmingham provided a smooth purchasing experience. Everyone involved in the process were pleasant and helpful.

Very straight-forward dealership. No hassle, no pressure. Customer focused. One of my best purchase experiences.

Kind and knowledgeable people! Prompt service and very attentive!

My experience at Audi of Birmingham was incredible! Everyone was so kind, helpful, and great to work with. Kourtland was so attentive, patient, and guided me through every step. He answered all of my questions and encouraged me as I navigated the process! I could not have done this without him. I was very impressed with the overall atmosphere, each interaction, and my experience at Audi. I cannot recommend Kourtland and the dealership enough!

Outstanding salesman Chase . Clean facilities. Friendly staff.

Just purchased a new Q5 and had a great buying experience. Jonathan and Chase took excellent care of our needs without being pushy or in your face. Very knowledgeable about car and took time to give a great tutorial about the cards features and set up Bluetooth access. Great Job!

My husband and I had a great experience! Chase helped us pick out the perfect car. I’m now a converted Audi driver for life!

Davis Darrow is very knowledgeable & an excellent salesman! Highly recommended!!! A+

The salesman provide excellent explanations on several vehicles at the dealership. I would recommend Mr. Chase to anyone looking for a vehicle.

Tom was my salesman and is golden, don?t let him get away!!! When I told him what I wanted and what budget I was in, he quickly showed me what fit my family the best. Hannah was our finance lady and made the experience amazing with her personality! She makes the aweful part of buying a car fun and enjoyable!

Tammy and the team at Audi Birmingham provided excellent service and attention during our first Audi purchase. It was a pleasure to work with Tammy and we would readily use them for future purchases. Thank you!

Tom was my salesman and is golden, don’t let him get away!!! When I told him what I wanted and what budget I was in, he quickly showed me what fit my family the best. Hannah was our finance lady and made the experience amazing with her personality! She makes the aweful part of buying a car fun and enjoyable!

Tammy and the team at Audi Birmingham provided excellent service and attention during our first Audi purchase. It was a pleasure to work with Tammy and we would readily work with her for future purchases. Thank you!

Actual buying process took too long. Although I am sure this would have been faster if they had been fully staffed.

I'm an out of state resident who currently leases a Q3 and this dealership has been amazing to work with for all my service needs. Jonathan Harris is the best. Can't say enough good things about my experiences with him and the treatment I receive each time I reach out to this dealership for assistance.

All was Great, But wish I could have gotten some incentive for buying vehicles from all of Sonic multiple dealership in Irondale.

Great purchase experience from A to Z. The sales and management team members are honest and courteous. I received the best deal in AL at this dealership.

Wonderful service

EXCELLENT CUSTOMER EXPERIENCE WITH TAMMY. VERY LARGE SELECTION OF CARS.

Great group of folks that always take care of me and my car.

Fantastic buying experience. Knowledgeable and friendly staff-made me feel at home from the initial greeter to the salesperson to the finance manager. They should get the Heisman Trophy!

Most honest and transparent car buying experience by far.

Tammy went above and beyond to make sure I was taken care of with my purchase. It was a long process given the current state of manufacturing, but would have been much longer and more painful without the great service and help on the inside! Can't recommend her enough.

Awesome experience; the whole staff from salesman, sales manager and finance manager. No markups on the vehicle; transparent process no surprises when signing the paperwork. Thanks for and easy honest experience.

Tammy and Hannah are so personable and efficient. Tammy spent a long time with me helping me decide whether to change models, lease or buy. Because of the thorough review it was easy to decide. On the day I bought my car, the dealership was quite busy, but I still felt I had excellent service from Tammy in delivering the car of choice and Hannah in finishing up all paperwork. I feel both the ladies are excellent at their jobs. I love my new car.

Davis Darrow was a pleasure to work with from start to finish! He was accommodating and listened, was incredibly knowledgeable and professional, and made the car buying experience hassle free. I highly recommend this dealership as all the employees that I interacted with were experts in their fields.

Big shout out to Ms. Tammy and Audi of Birmingham for helping me locate the Jeep I was looking for. Very smooth and efficient. Would definitely consider them in the future.

Awesome experience, great staff!!

So glad to finally find a vehicle after an extensive church. Salesman was professional friendly and knowledgeable.

Great dealership with great staff in both sales and service. I highly recommend! Davis is fantastic!

Tom and the whole team at Audi Birmingham did a great job of taking care of me and getting me in my car as quickly and painlessly as possible. I couldn't recommend them more highly!

Wish I could give 6 stars! Excellent experience from a professional friendly staff who love cars and people. The real test of character comes when things aren’t perfect and problems need to be solved. These folks are genuine and know how to treat their customers right. They have knowledgable shop techs who fix things right. We drove 4 hours to buy from them and I wouldn’t blink to travel any distance to do it all over again. They have a great asset in Tom and should have him training the next generation of car salesmen. Hanna is lots of fun as you close out the deal! Looking forward to seeing them again soon.

I had been looking for a used Chevy SSR truck for quite sometime. Today, I decided to stop by Audi Birmingham to just look around a bit. When I got there, the very vehicle I've looked for was there and I couldn't belive it. When I got out to walk around, I was greeted by Mr. Tom Fleming, a salesman there. We talked about the truck, he was very helpful in pointing out the features, one being, it's a 2005 with 28,000 miles on it. We later talked price, he was also helpful there and a little later, we made a deal that were both happy with. Tom is a straight shooter, we talked and laughed about some things, then introduced me to some of the other folks there, all friendly, cordial and obliging. Overall, the experience couldn't have gone any better for me. I'll be happy to recommend Audi Birmingham to anyone needing a new or used vehicle. BTW, the new Audi's are awesome!

I will add to all of the glowing reviews of this dealership, and Tammy Antonucci in particular. I was very specific about what I wanted, and even though we had to wait (what seemed like) a long time to get the car, she kept in contact and kept us updated. I appreciated the fact that the team there is focused on getting you what YOU want, and not what they need to sell to make their quota. Tammy is an extraordinary salesperson, and I’m looking forward to a long relationship with Audi Birmingham

I had the best experience at Audi Birmingham!! My salesman, kourtland Perry, is awesome and the whole staff was very welcoming. I would highly recommend them to everyone!!

Just leased a 2022 A4. The experience with Audi Birmingham was outstanding. From being greeted when we arrived, to Davis’ through orientation of all the wonderful features on this I highly recommend you tour their lot and facility.

Tammy is the best !! Easy and patient to work with. Great buying experience will be back to work with Tammy again !

I have now bought 3 cars from Tammy! She’s the best. She goes above and beyond and makes it a great experience for her customers!

Steve was amazing! He was knowledgeable, courteous, and went out of his way to make the purchase experience top notch. I would definitely buy from Audi Birmingham again!

Great experience from the time I walked through the door. Phenomenal customer service!

Tammy was a true jewel in our car buying experience! She was very knowledgeable and not at all pushy. I really appreciate the time she took to make sure I was educated on the features of the car we bought. If I am ever in the market for another Audi (which is definitely a good possibility), I will definitely return to work with Tammy!

Tammy was a true jewel in our car buying experience! She was very knowledgeable and not at all pushy. I really appreciate the time she took to make sure I was educated on the features of the car we bought. If I am ever in the market for another Audi (which is definitely a good possibility), I will definitely return to work with Tammy!

We recently purchased a Q5 from Audi Birmingham, nearly 6 months to the day after our initial visit to their showroom. We weren’t sure about exactly what we wanted, so we made countless changes to our model and color preferences. Tammy was very patient and walked with us every step of the way during the process. She was always attentive, prompt, and responsive to our inquiries. She kept us informed of new arrivals that she thought we might be interested in and of other vehicles in the “pipeline “. She did all of this without being pushy or overbearing, and allowed us to proceed at our own pace. Her patience was only exceeded by her professionalism. This was our third Audi purchase but first purchase at Audi Birmingham and by far our best experience. Tammy will be our go to from this point forward!

My experience with Tammy was awesome. She didn't stop searching until she found the vehicle my heart desired. This is my second experience with her and both has been amazing. I highly recommend working with her for your car needs.

Chase was super helpful during our visit! Love this staff! No pressure is placed to purchase. Got to test drive and think. Very nice compared to other experiences.

Tammy was so helpful in finding me a car in this shortage and felt good about our purchase! Bonus points for her patience when we had to bring our newborn along the buying process!

If you're looking to buy an Audi, go to this location and ask for Tammy! She was absolutely wonderful, and I had a very smooth experience. She went above and beyond in order to help me get the exact Q5 that I wanted, from the color to the extra features. She was very patient with me and responded to my call/texts with answers to any questions that I had. I truly felt heard!

If you are looking to buy a Audi please visit this location! I received the best customer service & sales experience from Tammy! She made my buying experience easy & a smooth process. She was able to get me a good rate & the suv that I wanted. Please go by & ask for Tammy!

Chase was friendly. Extremely friendly staff and clean dealership. Test drove a Jeep and found out they are not for me!

My experience with Tammy at Audi Birmingham was Great. She was patient and an active listener. She was not pushy and was honest in her approach. I would recommend anyone looking to buy from Audi to contact her.

Tammy was so helpful in finding me a car in this shortage and felt good about our purchase! Bonus points for her patience when we had to bring our newborn along the buying process!

Great experience!! Love the sales experience I received from Tammy!! From the beginning to end process she made me feel welcome. I will definitely choose this location again!! Professional & friendly from the entire staff!!

Had a great experience at the Audi Birmingham service department. Jolee (Service Director) and Valerie (Service Advisor) helped me out of a tough situation and was able to get me back on the road. Thank you both for the extra effort and willingness to help me out.

I will only buy my cars from Audi of Birmingham. Purchased my second car from them last night. Kourtland, Hannah, Matthew, and everyone there are so awesome. Fun to be around, helpful, easy to talk to, no pressure whatsoever, and just pleasant. I love it there. I cant wait to buy another car at Audi Birmingham. Thank yall for everything.

Very pleased with my recent experience at Audi of Birmingham. Esau was very knowledgeable about the Q3 and all of my questions were answered. It wasn?t my intent to purchase a vehicle that day but I love my new car!

Audi Birmingham is one of the best car purchase experiences I've ever had. The Audi team experience was fantastic. They are caring and make you feel well taking care of. This is my second time to do business and 100% satisfied customer. Thank you guys I know I will be back when it's time. Completely satisfied customer and Audi nerd!

I have owned 3 Audi’s as of June 2022 and I couldn’t be more pleased with my newest purchase. It fits all of my criteria and more. The one thing I must point out is my Sales person, Esau Carter, if you need someone to help you, tell you the truth and no run around, he is your man!!! This is the second car I have purchased from him and I will go back again. Being a Sales person myself the other thing that Esau has is backing , his Sales Manager is another asset. But Esau makes sure you are absolutely happy with your decision I can’t say enough about Audi if Birmingham!

Great dealership to buy a car from! The staff was friendly and very knowledgeable and professional! I would highly recommend them to anyone for their next car purchase!

Salesman Chase was knowledgeable and kind. No one was pushy. This was the easiest purchase I have ever made.

I had a great experience. Tom made the car buying process extremely easy!

The dealership was very clean, was able to accommodate us as our appointment was for a few hours after we arrived. The buying process took awhile but that was on us no them. Matthew had his hands full making sure we were taken care of and his actual appointment.

My husband and I purchased a car a few days ago and the experience was amazing. We made an appt and drove 3 hours to get there. The dealership was very busy but Matt Damron was fabulous. I joked and thought his name was Matt Damon, haha. He took the time to let us do a test drive before his other appt arrived. He was honest and didn't try any shady stuff. He was very knowledgeable as well, and that means alot cuz I'm married to Google cuz my husband knows everything lol. I've purchased like 6 cars so far in my life and Matt was definitely the best. We also had a great time with Hannah the finance lady. We felt really comfortable with her and she is so down to earth and funny. We ended up leaving the dealership late but it was so worth it to have worked with these 2 individuals. Hopefully their bosses know how amazing they are!

Best car buying experience we have had, Mat damron was awesome even though we kinda dropped in on us. He already had a client coming in for an appointment right after we got there. He even bought us dinner because he saw what time we would be done. He definitely knew how to manage his time and the customers.

Davis provided outstanding service! We drooled over vehicles more expensive than my house while he patiently gave us his full attention to buy a used minivan. It doesn't matter if you're a high roller or a soccer dad, these folks will take great care of you.

Kourtland Perry was my salesman and he was patient, knowledgeable, and very helpful during the purchase of my new Q5!

Great experience at Audi at Birmingham. Chase did an absolutely amazing job with the test drive, buying process and all the post sale recommendations. Would highly recommend Chase at Audi at Birmingham.

We visited many car dealerships in the Birmingham area prior to Audi and were underwhelmed. Our experience with Audi was great. We were treated with respect and not pressured. In addition, the pricing was fair and financing was easy. I'd highly recommend!

I have bought three cars from this dealership, two new cars and one used car, and I have received excellent service every time! The car salesperson?s knowledge of the cars, and the easy purchase, has been above and beyond my expectations! Also, when I have come to the service department for maintenance, the service is friendly, quick, and professional!

I had my car serviced yesterday & everyone was so kind and helpful and feel it was a great experience. Very professional and answered any and all questions I had thoroughly!

Kourtland and Hannah were extremely helpful! Great experience here!

Matt at Audi Birmingham was the best salesman and I hate to even call him a “car salesman”- because I feel like that term has such a negative connotation… but he was so inviting and helpful. He wasn’t trying to “push” a vehicle on me. I walked in with zero intentions of purchasing an Audi and I left with the best vehicle in the showroom, thanks to Matt! He made the process completely seamless. Paperwork was quick, that was also because of Hannah’s help. Delivery was perfect and so appreciated. Basically, if you are considering an Audi, or even if you’re not, go see Matt at Audi Birmingham. I absolutely recommend this location and this guy!

I was shopping for a different car. I was really tired of driving my SUV. I had looked at several cars but nothing met my needs. I drove by the Audi Dealership and the 2019 A8 caught my eye. So I decided to stop and check it out. Tammy came out immediately to show me the car. I asked the price and thought I’m not looking to spend that much on 1 car. But, she insisted on showing me the car. Said I’d never seen anything like it before. She was right. We spent 30 min in the car showing me features before we started the test drive. By the time we returned to the dealership she had shown me the definition of what Flagship meant. I was hooked. I knew I had to have that car.

Our salesperson Tammy was well-informed, articulate and patient. She gave us the time we needed to ask all our questions. Jordan, the finance manager, carefully went over all the paperwork and options. All in all, a great experience.

Excellent. The people there were nice and friendly. The faculty nice and welcoming. Paperwork was quick and easy and to the point.

Sales team was exemplary in the entire process of purchasing a brand new car.

Our salesman, Kelly kept in touch and immediately phoned me when some vehicles arrived. I asked him for a few pictures and he was quick to respond via text. The next day my husband and I came to the dealership and purchased a Q3. We did not finance so we were literally in and out in no time.

Excellent. Chase our sales support person was outstanding. Professional & very knowledgeable. Came in to help on his off day! Explained technology so we could understand before leaving dealership.

Tammy was my salesperson.She was welcoming, informative and polite. Awesome experience. Even though I didn’t buy an Audi, they treated me like I did!!! Thanks, You definitely see me again!

Excellent!!!! Tom was awesome!!! Very friendly, helpful. Did not pressure us into buying.

Great folks, very responsive to my questions and make the purchase process very smooth.

Davis was my salesman and he was great. Love my new S5 sportback. Thanks Davis for working so hard to getting me one.

Chase was a great sales person and made sure the process went smoothly. He was very thorough and an absolute joy to work with. I appreciated his integrity and honest communication. Johnathon also was friendly, communicative and a pleasure to do business with. I would highly recommend this dealership & these two individuals without hesitation! Chase going over every feature with our daughter at the end of the night and making sure she was comfortable was so appreciated. Thank you Johnathon and Chase, she loves her Audi Q3!

Very polite, no pressure!

There is a reason that Audi Birmingham is a premier elite dealer! Their friendly service is impeccable. We purchased our Audi RS7 by phone. Our salesperson, Tammy, had the day off when we wanted to pick it up. She came in to the dealership and spent 2 hours of her time just going over all the technical functions of the car. This was above and beyond. She also took several photos and text them all to us. She checked in us to make sure we had safe travels! When we are ready for our next Audi, we definitely go back to Birmingham. Thanks guys for the great service and our beautiful new car!

The process was very streamlined and they were prepared for me.

Davis Darrow has always been a great help with any questions I’ve needed answers to and you can tell he loves what he does, which is shown through this thorough customer service. Thank you Davis!

Jim Hardy is the best. he made everything so simple and was a pleasure to work with. I highly recommend him.

Jim Hardy is so great to work with. He is very knowledgeable and helpful. He will see you through the entire transaction!!

Jim is friendly and willing to spend the time to ensure the whole process is smooth. Even past friends who have gone through the buying process, remark on how excellent the service was and they would be sure to request Jim for future purchases. ⭐️⭐️⭐️⭐️⭐️

Davis Darrow is great! He is so kind and sweet. I recommend him to everyone.

Jim Hardy is super helpful and knowledgeable fella. Looking forward to dealing with him on future purchases.

Jim Hardy was great and is a professional. I would use him again for my car needs. I give him 5 out of 5 stars !!

I just made my second Audi purchase and Davis Darrow helped me - he went above and beyond to find me the perfect car.

Great service and an awesome experience!! Definitely recommend seeing Chase Merck!! He will take great care of you!

We have had a great experience with Audi of Birmingham purchasing my wife's Q5. Davis Darrow has been terrific! He has been diligent in staying on top of some Audi USA issues with the Q5 and getting them resolved, even though it took Audi a few weeks to respond to him! Well done! As a former ABS, I truly appreciate what a great ABS he is! I highly recommend him!

Davis Darrow is extremely helpful and knowledgeable when it comes to finding a car. He makes the whole experience stress free and fun!

I Highly Recommend Chase Merck @ Audi Birmingham For All Your Vehicle Needs!

Davis was extremely helpful in the process of buying my first Audi. The rest of the staff was welcoming and helpful as well. 100% recommend Davis at Audi of Birmingham.

Davis Darrow was a big help! I highly recommend him to anybody looking for the best car that could fit their needs!

Thanks Chase Merck for the excellent customer service on our recent purchase!

I would recommend anyone looking to buy an Audi to walk in and ask for Davis Darrow! What a professional courteous young man with a knowledge of Audi automobiles that is second to none! Thank you Davis for a wonderful comfortable experience!

If you’re in the market for an Audi, or a certified pre owned vehicle, Chase Merck is who you need to see!

Chase Merck helped me find the exact vehicle I had been searching for in 2021. Chase and his team always deliver the best in customer service! Thank You!

Chase is the best at Audi of Birmingham! He was so patient and helpful with me in the ordering process with my new AUDI Q3. Definitely would recommend him for anybody who is looking to purchase an Audi.

Davis Darrow provided the most enjoyable car buying experience I have had to date. Anyone coming to Audi of Bham should see him!

Chase Merck is the best! He is very knowledgeable and professional and will take fantastic care of you!

I have purchased two vehicles from this dealership. A 2020 Q7 and a 2021 SQ8. Davis Darrow was my salesperson and was excellent to work with. He was extremely knowledgeable about the vehicles and went above and beyond to ensure I was satisfied with my purchases. I would highly recommend Davis Darrow if you are in the market for a new or used vehicle!

Davis Darrow helped my wife and I and he could not have been more helpful! Could not recommend Davis more! He is extremely knowledgeable, kind, and wants to help! Go see Davis!

Had a wonderful experience with Jim Hardy! He knowledge of the Audi line of cars helped tremendously! Go ask for Jim!

Ask for Chase! Everyone there is always excellent, but Chase has always been so helpful and patient! Wonderful staff. Highly recommend purchasing a car with Chase!

I recently bought a used Lexus from Tammy and had a great experience. I was nervous being a woman and haven’t bought a car by myself since my 20’s. I needed a reliable car but also wanted something classy. Tammy knew exactly what would fit my style and my budget. She made me feel comfortable through the entire process. Thank you😊

I had a great experience at Audi of Birmingham . My salesman and the whole staff was very welcoming. The service staff was phenomenal. I recommend Audi of Birmingham to all my family and friends!

I had the best experience at Audi Birmingham. I was recommended to Tammy by a friend of mine and I’m so glad I was. Tammy was absolutely incredible! It was such a joy working with her and Jordan (with finance). I was not even looking to purchase that day because the car I wanted wasn’t even on the lot. It arrived later in the day and Tammy made sure I drove home in it that day. I will always use Tammy for my Audi needs. If you’re looking to buy one, go see her!

This is the best auto service department I have ever worked with. Because they are so professional it makes me want to buy another Audi one day. I like that they have females in the service department (I love Valerie!) but also the men treat me as well as they would a male customer. This dealership is the best.

The process for having my car serviced at Audi is always stress-free. I appreciate the kind service that they always provide me.

My car is running well. The only drawback was ordering the parts took a few weeks

I am Highly Satisfied with the great Customer Service that i received from my service Advisor Mark Scott. I Highly Recommend him.

I took my car into Audi of Birmingham. Replaced a tire and they resolved an issue with presense warning light. Service department was courteous and professional. Highly recommend using this Dealership service department.

Audi of Birmingham did an awesome on the vehicle. They also provided me with a loaner for the time I was without a vehicle. The communication could have been better but I believe this was due to the shortage of employees

Audi dealership in Birmingham was responsive to me then minute I walked into the service department to drop my car off on Friday afternoon for service on Saturday morning. I was treated with respect and the associate communicated with me Saturday morning as soon as my Audi A7 was ready for pick up. I have owned many other brands of cars over the past 40 years and Audi has been the best driving car to date. Thanks goes to the Audi team...

Audi Birmingham has been nothing but a pleasure to deal with on the occasions I've needed service on my car purchased there. They have gone above and beyond what I would have expected from a dealership. While one can probably find a less expensive option for service of an Audi from an independent shop, the professionalism and custom service at Audi Birmingham is well worth it to me to know that the job is done right.

Audi of Birmingham always takes such great care of me every time I come! So friendly and always looking out for their customers.

Everyone is very helpful! The dealership is one of the nicest ones I have ever been too!

Bought our Q5 at Audi Birmingham and use them for recommended service. Never had a problem with them. Everyone has been courteous, professional and friendly. Services performed have been done properly as far as I can tell. I trust them.

Recall

I had a really potentially stressful situation; I was planning on driving my Q7 to Missouri (10 hour drive) this morning, and of course the engine warning light came on. In a bit of a panic I called to beg to have the car look at ASAP to see if I needed to scramble to get a rental. Mark was very understanding and helpful and in the end the problem was found and fixed. With a little delay I was able to safely drive to my destination all thanks to the service team. Very very thankful for their help today!

Excellent service as usual! Valerie is always so friendly and helpful and provides excellent customer service!

The service folks are always prepared-even for unscheduled visits. Mark Scott took care of my needs (2 new tires) right away. We continue to be very pleased with our Audi service experience

Great service from the staff start to finish! Will definitely recommend to all my friends and family.

Greeted while in my vehicle. Update on progress given while waiting. Completed on time. Spotless facility and friendly staff

They are professional and pleasant to deal with. My car was well taken care of!

We are first time customers. Tammy was very pleasant, patient, and helpful in teaching us how to use some of the functions on our vehicle.

The team told me when I arrived how long my routine service appointment would take and they got it done earlier than expected and for less than the original estimate. Great job - thank you!

Excellent communication, service and attention to detail!

They did an outstanding job on a pre-purchase inspection for my r8! They got me in fast and knocked it right out, I look forward to my next experience there!

I had a great experience with Audi of Birmingham. Tammy was so easy to work with and very knowledgeable. Buying a car isn’t always the easiest but Tammy made it seamless and painless. Highly recommend her and their team. Will be back!

I hit a nasty pothole that tore the tire loose from both wheels on the driver’s side. The parts guy ordered us some tires last week & the service manager was able to get us worked in to have them installed.

I highly recommend Jim Hardy when looking to buy your next vehicle. He was helpful, outgoing and knowledgeable about the vehicle I was interested in buying. Overall, It was a very positive experience.

My Audi experience is always GREAT!!!

Great Customer Service

Unusual to feel such a stress and pressure free experience at a dealership.

Valerie was great!

Extremely professional. Full disclosure at all times so nothing felt hidden. Would highly recommend.

Purchased vehicle. Fast, fair professionals

Everyone was very nice and professional. Getting and returning the loner was really easy and quick. The loner car was amazing. I would definitely recommend Audi of Birmingham.

Marc handled it all. I needed the tires rotated, brakes and fluids checked for a trip. He got me right in!

I brought my car in to be serviced and worked with Jarrell. Not only was he professional and friendly, he followed up when he said he would and was honest about all the details. I have a new found love with Audi and the awesome staff who work for them.

I have been a Audi fan since 2012 and have bought several vehicles during that time. Miguel was the best service manager I have every had the pleasure in meeting in 2012. Since his departure and the change from Tom Williams to now Sonic Automotive, it still has some ground to make up. It feels they are on the right path finally.

Great...loving my new 2021 Q7

I purchased a used car from Audi Birmingham. The sales consultant who assisted me with the deal is Mr Tom Fleming who did an excellent job of taking care of me from the moment I entered the dealership. Tom made the entire purchase a really good experience, friendly and honest. Thank you again Tom.

I recommend anyone that wants great customer service to visit Audi Birmingham. My experience with Tammy Antonucci was very enjoyable. She's an awesome salesperson and her time spent with me explaining my Audi was impressive. Her knowledge and expertise made me feel better about my purchase. Thank you for my overall experience.

Davis was great to work with in helping me purchase my first Audi. The finance manager sealed the deal. Thank you to all!

Tammy was great! She made my experience buying my first Audi so easy! Definitely recommend going to Audi Birmingham.

Tammy and Davis both helped me in search of my new Audi Q3. They were both so knowledgeable about the car. They never pressured me into anything along the way. Going three days in a row to decide they never got frustrated with me. I highly recommend an Audi to drive and highly recommend Tammy or Davis to help you with a great experience.

Nice facility, even nicer people. From the sales person who helped me, to the finance manager everybody was very nice and accommodating. Bought a mustang from this dealership but if I?m ever in the market for an Audi or anything else on their lot I would definitely go back.

Wonderful experience shopping for my new 2021 Audi S8. Chase Merck did a great job in arranging the deal and in support after the sale.

Hannah and Kelly made shopping with Birmingham Audi a pleasure.

They worked so hard to find what I wanted! Excellent!! Tom Fleming was phenomenal!

I just want to say Audi Birmingham has a really great group of people working for them. Believe me, I am not always the easiest customer but their patience and desire to make my buying experience top-notch was definitely noticed. Thanks especially to Esau and Jordan for taking care of me and making sure I was happy with my purchase!

pre-owned good service deal was helpful easy financing

Absolutely wonderful experience. Answered all of my questions and made every effort to make sure I got what I was looking for. They had plenty of options no matter what you are looking for. This was the only Audi dealership within a reasonable distance that had the exterior and interior color I was looking for. Would definitely purchase from here again! Love my Audi!

110% recommend! Chase and Hannah made the process of buying my first car (Toyota 4Runner) so easy! Chase was more than willing to answer all of my many questions and made sure that I was completely informed about everything. Hannah helped so much with the $$ part and made it all very simple. Overall, great experience!

I had the best experience getting my first Audi here! Tom and Jordan did an awesome job! They were both very knowledgeable about the cars and answered every question I had! I love my new 2020 Audi A3! 💕

My awesome q3 was delivered 2 days ago and I can’t say enough about the car and my purchase experience. I live near Nashville and bought my car in Birmingham! That right there says a lot. I never even had to step in the dealership (being COVID safe). Tammy was incredibly helpful and answered all my questions. She responded to my texts and calls immediately and was very informative. I have already told my friends that this was the smoothest experience large money purchase I can remember.

I just left the lot with my new to me Audi, and I had the most pleasant car buying experience. Chase was awesome. Super knowledgeable about the product and friendly. Buying from an Audi enthusiast really goes a long way. The entire team made the experience painless, and on top of that I left with the most pristine pre-owned audi I’ve ever seen. Thank you guys so much!

Alex was awesome in facilitating my car buying experience from the time he answered the phone to connecting me with my Brand Specialist...Tammy was kind, patient and worked to assure my experience was positive and seamless...

Go and see Tammi Antonucci She’s the best!!!!

We loved Audi Birmingham! Have worked with Tammy (sales) for a year. She was great trying to meet our needs/wants She was so sweet and kind! So patient.

I had the best experience with Tammy Antonucci! I got there about an hour early and she immediately helped me. Didn’t leave without the perfect car for me! Go see her for all of your vehicle needs. She is the best! Thanks Tammy! You will not be disappointed.

I had the best experience here especially with it being the first time buying a car!!Chase Merck was so extremely helpful and patient with me!! I highly recommend this place and Chase! I have already referred a few people to them, because I know they will be in excellent hands!!

We had an amazing experience with Audi of Birmingham! Tammy A was a breath of fresh and professional air! She knows her product and blew me away with her knowledge and ability to showcase the features that were important to us. In fact, she's the only salesperson that knew more about the vehicle than we did going into this. Thank you, Tammy, we love our Q7 and are so thankful for you making this process fun and easy!

Thank you Chase Merck, for helping me find the perfect Audi! I had the best experience learning all of the things. Chase, you were hands down the most knowledgeable car salesman I have ever have met. Every question I had, you knew the answer. Thank you for being so patient with me and my husband, we really appreciate it. I love my new Audi Q5!!!

Tammy made trading my car in so easy! She got all my information ahead of time and answered all my questions so that all I had to do was show up and sign the papers. She even reached out a few days later to make sure everything was good with the new vehicle.

The service center was very nice and professional, they told me what the problem was and was able to fix it the same day which was awesome! Very great experience!

Tammy Antonucci was truly amazing every step of the way in the process of buying our first Audi! Tammy was proactive, pressure free & diligently responded to all of our questions/concerns. She was extremely knowledgeable in providing comparative data between make/model options, which allowed us to eventually make a fabulous choice! We will definitely be referring our friends/family to Tammy, as well as definitely plan to purchase future vehicles from at Audi Birmingham. Also, a big thank you to Casey Hemphill, Alex Salter & Jordan Wisenhunt for being friendly, trusting & professional! Such an enjoyable experience! Again, THANK YOU so much Tammy for assisting & welcoming us into the Audi Family!

I must say I’ve had a very wonderful experience with my first ever female sales associate, Tammy Antonucci!! She was so professional and very much involved with me every step of the way. She made sure every “i” was dotted and every “t” was crossed. I highly recommend her as a sales associate if you’re going to shop at Audi in Birmingham, Alabama!!!

Chase Merck was the best!! I highly recommend him and Audi of Birmingham if you’re in the market for a new or used Audi! Their whole staff was phenomenal, from start to finish! Jordan did a fantastic job explaining warranty options and we couldn’t be more pleased. It was a great experience, thanks to Chase, and I love my new car!

Tammy A & Alex S. Were both great in helping me get my first Audi. I got the Q3 and I am loving it. Tammy spent a lot of time showing me the car and all its features. She assisted in programming the safety systems to my preferences. She did not rush us and was friendly. I could tell she enjoyed working with people. I must say I got first class service. I came from out of town and everything went so smoothly. Thank you.

Esau and Johnathan were so easy to work with! They found me the perfect Q5

I had an all around great experience selecting my new Q3 thanks to the help of Chase Merck! The time he spent walking me through all the details of the car so I can utilize all the high-tech features meant a lot to me! I love my new car!!

Thank you Audi Birmingham for my first car! Esau Carter was the best to work with! Thank you again!

I came to Birmingham for a different Q5 with a different dealership... it didn’t work out. So, I headed to the Audi Birmingham lot in hopes of finding a great car for a great price. I found the perfect car within minutes! Such a great experience! Chase Merck and Jordan Whisenhunt were awesome! Even though there was a wait to process paperwork, they made it very pleasant. My Audi Q5 fits like a glove! Thanks Audi Birmingham!!

Great customer service. Service advisors are knowledgeable & helpful with questions and inquiries.

I just bought an Audi Q5 and it was my first time buying a car myself. Chase, Hannah and the staff at Audi were AWESOME to work with!! They made it so easy and were so knowledgeable about everything. I highly recommend them if you are car shopping!

Yes, Tammy Antonucci made our experience wonderful. She was patient with us as we worked through making our decisions. We appreciate all of her help!

I purchased a used Lexus GX460 from Chase Merck and my experience was amazing. The deals he has right now are unbelievable. definitely recommend using him, was the best Dealer experience I have ever had.

Right before the new year I came in and purchased a Q5 from Chase Merck. I could not have asked for a better salesperson! Chase was the best, his knowledge of the Q5 actually any Audi I had a question about Chase knew his stuff. I don’t think I have ever dealt with a salesperson that knew the vehicle in and out. Like I said not only my vehicle he was extremely schooled in Audi automobiles. From the beginning to the end of the transaction Chase was positive and willing to go above and beyond to help me understand the purchase of my vehicle. I appreciate Audi of Birmingham for employing wonderful employees as Chase. This is the second Audi in our family, my daughter has an A3 she bought there. Audi Birmingham will always be our place to buy vehicles. I love going there as well, if you take your vehicle in to be serviced their waiting area is amazing, extremely welcoming. I love my Q5, plan on driving it for many years.

I had a great experience with Tammy Antonucci at Audi Birmingham. She was very knowledgeable, friendly, and patient. I had a lot of questions as I was coming from a much older car, and Tammy patiently answered every one of them for me. She even stayed late the evening I picked my car up to make sure I felt comfortable with everything. She also seemed genuinely excited for me, which made the entire buying experience more enjoyable. I would definitely recommend her and this dealership for anyone looking to purchase a new car. Thanks again, Tammy!

I would like to give big shout out for Chase Merck. I bought a used Ford Expedition on Friday and he did an awesome job. Very knowledgeable about how to operate the car and was very good at teaching me how many of the features worked. My entire experience at Audi Birmingham was excellent. Thanks again Bill Colley

Love my Audi. Great experience buying from Mark as well

The entire process was a great experience! Our Salesman, Chase Merck worked tirelessly to find the exact car we were looking for. He was very knowledgeable about Audi and patiently answered every question we had. I would recommend this dealership and Chase Merck to anyone looking for a new vehicle. We LOVE our new A6!

Top of the line dealership! Easy & quick! Wonderful staff!

Great Experience .. specially .. Tammy Did an awesome job explaining about the car and answer any questions we had and stayed late to finish the transaction.. Highly recommend her for great Sales experience ... 😀 Great Job Tammy 👍👍

staff went above and beyond. It was a fantastic experience

Smooth, kind, best experience. Esau Carter was knowledgeable, courteous and best of all honest! Will be returning! Thank you Audi.

I had a great experience with Audi Birmingham! Chase was my salesman, and he was great! He made the process easy and exciting. I hardly had any questions to ask, as he was so thorough and educated. He worked to get me in the car I wanted for the price I desired. I would definitely recommend asking for him!

I recently purchased a new Q7 at Audi Birmingham, and I had the best experience! Esau was extremely knowledgable and patient with me. He took a lot of time showing me how all the new bells and whistles work, set up my wifi and Bluetooth settings, activated my apple play, and all the other features that needed to be set up. Esau was very polite and professional and I never felt like I was being given any "sales guy" lines. I bet I was offered snacks and beverages by at least five staff members while I was there. I am very happy with my purchase and feel I was given an excellent price on a beautiful vehicle. Definitely recommend!

Everyone was pleasant and knowledgable. They really took the time and effort to make sure I had a great car buying experience! Ask for Rob! He made sure I was comfortable and still texts me just to see how I am doing!

My experience was amazing at Audi Birmingham. Kind, considerate sales people, energized staff, great selection. i've now told 2 friends to take their business there. They gave me a great deal on my Q5 and I could not be happier

We had a great experience at the Audi of Birmingham. If you are looking to buy a new car I would HIGHLY recommend Rob French. We LOVED him! He takes time with you and helps you find exactly what you’re looking for. He was so helpful that my parents bought my car and my sisters car from him.

Rob was fantastic. Super helpful. Would definitely buy from him again.

I just bought my first Audi this weekend from Esau! He made my buying experience so great! It was so easy and simple! I’m in love with my new Audi A4! I’ve work in customer service for over 20 years and I’ve never experienced such great customer service from anyone besides Esau!! You are the best at what you do Esau and I can’t wait to do business with you in the future!! I greatly appreciate you very much!! Angie Oden

Rob was awesome! He helped with the purchase of my car by working around my schedule with no hesitation. I didn’t feel any pressure from him to hurry and make a decision or rush to buy. Absolutely great experience and I love my A3!

Fabulous experience and phenomenal salesperson. Tammy Antonucci is new to the Birmingham market from Lubbock, TX. She knows her stuff. Ask for her, you won't regret it. Thanks Tammy for making my buying experience fun and easy. You rock!!!! 😀😀

I had the best experience I’ve ever had in purchasing a car! I usually hate the process and dread it but they made it so smooth and seamless. We were able to really get to know the car and all of its features and not spend all day dealing with paperwork, it was actually fun getting to know the car instead of all the office work. Also I have had several questions about things I couldn’t remember and I was able to call and get the answers right away. Plus, I registered and downloaded the app which has great tutorials on the vehicle. These cars are so smart and can do so much I wanted to learn as much as possible so this was a great help! Best experience ever and we have purchased lots and lots of cars over our 33 years of marriage!!! I even came from NC to purchase a car here! The employees were great and I ordered a few extra items like all weather floor mats and a key chain and that process was just as easy!! 5⭐️⭐️⭐️⭐️⭐️ rating for me!

Nice folks, took care of my recalls quickly & detailed her up beautifully. & had the greatest coffee/expresso machine ever. Would’ve liked a loaner car to grab something to eat but oh well.

Car buying is already super stressful. Nevertheless, Steve Colter at Audi Birmingham made the entire process so smooth. He is so down-to-earth and will find that perfect car just for you and your needs. If you’re looking for someone that truly wants your car buying experience to be enjoyable, you have to ask for Steve Colter!!! Seriously!!!

Very nice facility and friendly staff. Great selection.

Exceptional buying experience!!! Our Brand Specialist Alex Salter was truly outstanding.. as well as Jordan Whisenhunt finance director for our 2016 one owner F-150 truck. They were friendly, pleasant, informative and a real pleasure to deal with. Audi Birmingham dealership is state of the art.

Wonderful experience!! Thank Andrew Briggs!! I love my SUV Q5

The service was fast and the front desk clerk was awesome I love Audi - Birmingham

Jonathan at Audi Birmingham did a great job getting me into a beautiful Q7. I was an out of town buyer and did the entire transaction remotely so trust was critical. Everything was 100% as represented to the last detail. Car was even better than the pix. Jonathan even met me over 2 hours away with the car. Big thanks!

Kerri Hill is awesome. She was very attentive and stayed with us through the entire process. I love my Beetle!!!!

As the former owner of several New Car Dealerships, I can honestly say that both sales and service at Audi Birmingham are exceptional. After leasing a new Q5 for my wife I was so impressed I got one for my personal use. Great Cars, Great Sales and Surgical Service Department.

Buying process was very professional and what I expected

I had the absolute best experience trading my mustang for an Audi A3. Hannah was the best salesperson. She wasn?t pushy and made the process go so smoothly! Jordan did our financing and he was great also! Couldn?t have asked for a better experience.

I enjoyed the buying process, the dealers were straight forward and did not bead around the bush when it came to negotiating prices. The process with the finiancial dealer was a little irritating and stressful, but that?s there job. I would definitely consider buying from there again in the future.

Best car buying experience! Friendly staff, quick and easy financing, and top knot has service.

What a fantastic car buying experience! Casey and Kerri could not have taken better care of us. We arrived to a welcoming team, a clean and very comfortable facility, and our new car in perfect condition awaiting us in a private holding bay. Paperwork was ready and a breeze. We highly recommend Audi Birmingham, thanks Casey & Kerri!

Hannah was absolutely amazing to work with!!! Thank you Hannah for making our baby girl Braylah's dreams come true!!! You made the whole experience wonderful!!

Was quite a pleasant experience in the buying process. The dealership in Birmingham was fantastic, and would definitely recommend purchasing a vehicle from them.

This dealership treat you like family, I have dealt with them on both of my Audi and could not be treated any better. I am a customer for life.

Audi birmingham is awesome! I had a great experience. Staff is friendly and accommodating! Hannah and Marc are awesome! No pressure no hassle car buying!! Would highly recommend!!

I recently bought an Audi Q5 from this dealership. I had a great experience with the seller Mark Scott he was very helpful and honest about the car. It's been about a month and I'm still happy.

It was a very easy experience. The salesman was very knowledgeable and was very courteous.

Fantastic experience from beginning to end with Sonic(David Waterman) and everyone at Audi Birmingham(Casey,daniel,Jordan and especially DeAngelo)

I truly enjoyed the whole process from test driving 2 vehicles to going through the financing services. Very professional people!

I bought a 2018 Q5 yesterday. Jonathan was my sales person. He was so kind and patient. Jordan’s personality during the financial portion of the purchase made things easier. I feel confident in my purchase and know that I can count on them for service in the future!

I am thrilled with my Q5! Everyone was very helpful and patient throughout the process.

Julian White was a pleasure to work with at Audi Birmingham. He was very detail oriented, friendly and did not pressure us at all. We special ordered a 2018 Q7, because there weren't any 2017's left with the options we wanted. It took a little while to arrive, but just a part of the process for a special order. I look forward to using the service department at Audi Birmingham and will get in touch for our next Audi.

Very pleased with sales experience. They handled transaction to my convenience!

Kind, friendly service. Kerri has been so attentive to make sure I was comfortable with our Q7 purchase. She greeted us our first trip to Audi Birmingham and has continued to make sure everything has taken care of. What an excellent ambassador for Audi! I must mention Jordan and Casey who never showed the least bit of impatience with us the night we purchased our Q7 and caused the dealership to stay open late. They also made the process so easy. Great job Audi Birmingham!

Great sales experience with DeAngelo Snow! And they have peanuts too! Would recommend highly.

Great experience overall. Friendly and knowledgeable people made this a very easy process. Totally recommend.

The customer service was outstanding and very nice.

I had to swap a diesel Q7 for a new vehicle. Julian found several alternatives and we did the swap in a seamless transaction. Could not have asked for a better outcome.

The salesman, Julian White, did a great job. He was very professional, helpful, and candid.

I drove 7 hours to purchase my A5 and don't regret one second of it. Great experience!

excellent experience on a trade in and purchase of a new Audi. Hannah, our sales associate, was outstanding.

This is my third purchase fro Birmingham Audi (formerly Tom Williams). All the folks are a pleasure to deal with; patient, understanding, professional and responsive. Service department is awesome also.

Nice place only took 2.5 hrs for a oil change and I fix airbag recall .. I miss Toyota ..anytime for a long service they would give me a loaner truck like mine to use .. go to the movies or go out for lunch

It is entirely by chance that this was my first local vehicle purchase. In the past nine years, my wife and I have purchased five vehicles from out of state dealers due to the unwillingness of our local dealers to work towards agreeable terms. Apparently with the relocation of the new Audi store and a change in the business model, we were able to come to agreeable terms in a short manner of time on a new vehicle. Andrew, my sales adviser and Daniel (sales manager) put the deal together quickly and as soon as the car was located, it was on a flatbed truck. It makes sense to purchase a vehicle where you would normally have it serviced and because they have serviced my last Audi, it made sense to give it a try. The service department is what keeps me coming back. Miguel and Valerie are attentive and professional, always striving to provide a level of service that seems to be a cut above what my wife and I routinely receive at their neighboring BMW store. I feel as though they understand my expectations and I never have to re-explain them every time I come in for service. This was my first time dealing with Daniel and Andrew, but they understood exactly what I required from both a product and financial bottom line perspective. Provided that my wife and I are still in the area a few years from now, we may very well purchase another vehicle from Birmingham Audi.

Top notch product, top notch service. Jonathan and Shameka made our entire experience so pleasant. This is my second Audi purchase and I can't imagine driving anything else!

Excellent service, professional with appointments and explanations. The waiting area is perfect.

THE BEST PART OF MY EXPERIENCE WAS WORKING WITH VALERIE. SHE IS ABSOLUTELY THE BEST!

This was my first time using this location. I've always serviced in Mobile, Alabama but due to relocation of my job this one was much closer. Nice new facility. Miguel was my service advisor. Came in for an oil change, basic services package, wheel alignment (had a special going), diagnoses of random check engine light, and rattling sounds. Had a 930am appointment but was able to bring it in at 8am. Gave it 4 stars due to replacement of part that was already replaced from another dealership less than 20,000 miles ago costing me and extra 300 (discount was provided by Miguel) including labor (hopefully this solves the problem); total time was about 8hrs (this includes free shuttle back and forth); rattle sound was not successfully diagnosed. I did like that Miguel personally came to pick me up. Will continue see how things go throughout the years.

Had my wife's 2015 Allroad in for the 35K miles service, also had the 2 year brake fluid change taken care of. Scheduled with Valerie and she took care of everything. I was waiting for the car and she had it back to me in the 2 hours quoted. We have been dealing with Audi Birmingham since 2012 and have bought 3 new Audi from them, the latest being a 2018 S4. Everything has always been handled professionally and promptly. Great people to deal with.

The Service department was very cordial and helpful. We had recall work done plus a couple of dents remove. All of this was done in a very timely manner. The dent removal work was outstanding. We could have not asked for better service.

I recently had my 2014 Audi S4 serviced and had a small dent from a tree limb repaired. The service advisor, Miguel and his assistant, Valerie went above and beyond to make my experience a positive one. The details are too long to go into here, but they put in extra effort to make my experience as a customer simple, fast and the work was of very high quality. Highly recommended.

I trust Miguel Rodriguez and the rest of the service team at Tom Williams Audi to assess what my A6 needs and then to perform the service required in an expert way.

Very clean dealership. Customer service A+. Would recommend to others-

Miguel is awesome. He has provided quality customer service for over a decade.

We were1st time Audi buyers and had a great experience at Audi of Birmingham! From start to finish, we were not pressured on anything, but educated on different great Audi options and ultimately made an informed decision on a awesome Q7 S-Line, which my wife loves! Thanks Hannah and Audi of Bham Team!!

Very pleasant experience. They were courteous and efficient

Outstanding service by my Audi Rep , car was ready when I was told . They called a couple of times to make sure that what they were doing was priced out to me before reparing.

Miguel and staff are the best! The are professional, polite and knowledgeable.

Great Service, Took My Q5 there for its Oil Change and 45K Service. Quiet Comfortable waiting area, very courteous staff.

all good, prompt, courteous and informative. facility was emaculate and process was very quick. Employees were very helpful. They were very well informed and prompt with any questions I had.

Great. I loved working with Andy and Steve. No pressure, just good work and great service.

Everyone was easy to work with, made this process completely stress free. Overall, a fantastic experience.

I took my car in for it's initial service. The new facility is immaculate and very impressive. Jennifer, the service rep that assisted me was very efficient and friendly. They had the loaner car that I had requested and the process went very smoothly.

Me and my wife purchesed 2013 Audi Q7 TDI from Audi of Birmingham. We saw this car on line and decided to purchase without seeing and test driving it, Steve our sales specialist was very knowlegiable and answer any of my questions that I had before purchasing the vehicle. The team from Audi of Birmingham made the purchase easy and stress free for us. Car arrived at our location in NC in enclosed trailer and in great conditon.

All went as expected. Time it took to do repair was as told. Very clean and modern showroom and customer waiting areas.

5000 mile service on new Q3. On time and well done. Great customer service. Beautiful new facility. Clean, state of the art.

I am a big fan of Miguel and Valerie at Tom Williams Audi Service Dept. They are thorough, striaghtforward and easy to talk to about my car. I have dealt with Miguel for years. What a pro!

Just had 15000 mile service done. I'm on the extended maintenance agreement so no cost and loaner car. provided Service was done perfectly folks were courteous and helpfull A++++++

I can not say enough about Audi Birmingham. My daughter goes to the University of Alabama and was in Birmingham picking a friend up from the airport. Something flew off another car and hit my daughter's tire and wheel. She put the spare on and drove to the dealership. I am 4 states away, worried about my daughter and her friends. Miguel, the service advisor, was great. He needed to keep her car until the new rim arrives. She is 18 and can't rent a car. Understanding how worried I was, he had a ride for the girls back to school so they would be safe. This is why we purchased an Audi. Thank you Audi Birmingham.

Again, another great experience with the service. Repairs or purchasing a vehicle, they are professional and are willing to do what is needed to make your experience the best.

Kelly Misso was an excellent salesman. We worked with him over a two day span, and he was very patient and kind as I test drove many cars and deliberated about the decision. The entire team was extremely knowledgeable, helpful and friendly from the manager to Finance. I highly recommend this dealership!

Val waits on me when I go to the dealership and she is awesome . She always take excellent care of my needs .

Easy, fast, friendly. I would definitely recommend this dealership and my salesman Johnathan was great.

Great Service. They always take care of my wife and her car.

Great salesman and managers. Nice and friendly atmosphere. Would recommend others to check Tom Williams Audi Birmingham out. Love my car!

Very nice dealership to purchase a car as well as service department exceeded my expectations...

The team at Audi Birmingham has always done a great job of taking care of me and my car. Been driving an A6 since Sept 2007 and they have been servicing it since then.

I think that they were extremely reasonable in the pricing of needed repairs. I appreciated their willingness to work with me on this. All repairs have been done successfully.

Explained what needed to be done, why it needed to be done, and when it would be done--accurately.

Overall the service was good. Some of the services were higher ticket. Unfortunately there is not another shop locally to compare prices charged. As always, the Staff was great. The new facility is awesome.

Thanks again Steve Coulter for taking care of Laura and I. We love our new TTS! Thanks also to Casey in Finance for making it easy and to Miguel in service for talking to us about the car and our existing S4. Always a pleasure working with you guys and will continue to recommend you. Laura and David

I want to "Thank" Audi Birmingham for there selection of one of the most Professional Service Advisor's you'll find in this area - this young lady has the knowledge and the personality for this position - speaks clearly / explains the issues and what it will take to correct these issues / and explains if there is a recall or warranty to cover ... "Thank you" Chris S.

Great salesman and young lady that helped with finance was also great. This was the fourth time I have bought a car from Tom Williams at grants mill road dealership.

I love the experience and would highly recommend that all Audi owner bring their car to this dealership

Service was great the assistant handle everything with care

Spotted car I was looking for online and drove to dealership to check it out. It was just as advertised. Put a deposit the AMEX card and came back the following week to pick it up. Dealership had drive pick me up at the train station. Within an hour of arriving at dealership, I was on the highway headed back home. Not high pressure sales like other dealerships. Pleased with my purchase and the way I was treated at this dealership.

I had my car serviced this past Friday and I was told it would available at the close of business.. Surprise! It was ready and detailed inside and out by 3:00! A premium experience, recommended.

We just purchased our first Audi a3 and we are thrilled. The sales staff treated us wonderfully and the finance department works like a well oiled machine! We would highly recommend Audi Birmingham to anyone wanting to purchase their first (or maybe second) luxury automobile. Overall, it was the best decision we ever made...to step up to luxury!

My husband and I had an incredible experience here! We worked with Jim Hardy, and he made every part of the day fun and relaxing. I would definitely recommend friends and family looking for a new car!

I am always apprehensive when I purchase a car, but Jim was nice and friendly. He did not try to oversell the vehicle. No pressure. I would buy another car from Jim Hardy.

Jim Hardy was a pleasure to work with. He was knowledgeable and helpful. He made the buying process enjoyable.

Jim Hardy was a great salesperson. He worked great with us on % and monthly payment.

Jim Hardy has been a DREAM to work with! He was super helpful, listened to what I wanted vs what I needed, and made my payments affordable. I am PUMPED to be in my new Audi!

My experience was superb, I have never liked the car buying process, but my experience with Jim Hardy was professional and courteous.

Excellent shopping experience A++++ by Jim Hardy!!!!

Jim was friendly and courteous, he was very knowledgeable about the Audi world that we were interested in. Everyone in the facility was friendly.

This has been a great experience. Jeannie is the BEST!!! Go see her NOW!!!

I was extremely pleased with my experience purchasing my first Audi. The dealership was state of the art and the friendly staff made it such an easy purchase. I would highly recommend this dealership and its friendly staff to anyone who is interested in a high line import like myself. My salesman Aaron was a pleasure to work with and he was very knowledgable.

Easiest car buying experience I have ever had. I would recommend this place to anyone buying a luxury vehicle. Our salesman Aaron wasn't too pushy and made our experience very easy.

Customer Service was very outstanding, Clayton made the process very simple.

Clayton was exceptional when I came in to inquire about the new Q7. If I were in the market to buy a new car I'd definately buy from Clayton.

Pleasure to work with Jim @ Audi: with a trade in purchase. Moving to the new building has made the service even more enjoyable.

I worked with Clayton and he is the best Audi rep ever. I would come to him every time.

My husband & I recently bought a Q5 from Audi Birmingham. It was an all around pleasant experience. Our sales rep, Aaron Hawk, was very professional, knowledgeable, and very customer service oriented. We have had a few questions since the purchase and Aaron has always promptly called us back and answered all questions. I would definitely recommend buying a vehicle from Audi Birmingham and especially Aaron Hawk.

Best car ever (Q7) & absolutely the best service department I have ever dealt with!!

I have a certified pre-owned Audi A4 and have been extremely satisfied with Tom Williams service department. They are hands down the BEST most accommodating service dept I have ever dealt with. They go the extra mile to make sure their customers are happy and are always very professional. Tom Williams Audi is also a supporter of local events such as CukoRakko music festival which promotes fun for the entire family, music, green living, and healthy active lifestyles. Thank you Tom Williams Audi!

Thank yall for being so awesome! I really appreciate your commitment to our community's culture and environment. Thanks for supporting Coosa RiverKeeper and The CukoRakko Music And Arts Festival!!!

Great service and selection. Glad to see their community support and goodies at CukoRakko. #GR8

I just purchased my second Audi from Tom Williams, and I always get my cars serviced there. I have had good experiences. The sales reps are not pushy, which is what I like, and the service staff always does a nice job and they get you out when they say they will. I am, and will continue to be, a repeat customer.